Booking FAQ

Q. What if I am late for my booking?

A. At 10 minutes past your booking hour, we open your spot(s) for walk-in(s).

Q. Can I cancel or reschedule my booking?

A. There are instructions to cancel or reschedule in your "Visit Confirmation" email.

Q. Is it possible to book the cat lounge for a special event?

A. Yes. Please contact for details.

Q. What if I have a gift card for a pre-paid cat lounge visit?

A. Bring it into the cafe and we can process it at the register.

Q. Can I bring my own cat?

A. No, we do not allow outside cats in the cafe.

Q. Can my child under 8 years old enter the cat lounge? What if my child is an extra special cat whisperer?

A. We do not make exceptions to our age policy.

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